Volunteer Opportunities

Good afternoon —

We are getting settled into the Distribution Center at Monroe Crossings and have opened our Monday – Friday slots for toy sorting and filling wish lists.  There will also be other tasks to complete depending on the dates that you select. 

You may register using this link (you may have to copy and paste into your browser):


We also have a need for furniture for a family that our social workers are working with.  They are in need of a sofa, 1 full bed, 2 twin beds.  Can you help with this?  If so, please email me at Gloria.haney@unioncountync.gov

Thank you and we wish you a blessed Thanksgiving!

Another Way to Help

We are grateful to all of our volunteers who support the Union County Christmas Bureau through the gift of your time.  However, if you can’t volunteer this year, or if you are looking for another way to help, we wanted to let you know that we always accept monetary donations through HOPE for the Christmas Bureau of Union County, a 501(c)(3) charitable organization. 

With the generous support of many in our community, the Union County Christmas Bureau makes Christmas a special time for many children and families in Union County.  The tax deductible contributions received by HOPE are used to purchase gifts and food for families to enjoy over the holidays.  To the parents struggling to provide their children with a Merry Christmas, your contributions can help lift part of the burden off of their shoulders.  For many of Union County’s less fortunate children, these donations let them experience the joy and warmth of the Christmas Season that every child deserves. 

To make a contribution online please click on this link.   

We also accept checks mailed to our PO Box:  HOPE for the Christmas Bureau of Union County, PO Box 79104, Charlotte, NC 28271. 

For more information about HOPE and the Union County Christmas Bureau, please visit HOPE’s website at hopeunioncounty.org.  We gratefully appreciate the support from the Union County community and wish you all a joyful holiday season.

Volunteer Opportunity Updates

Good afternoon —

This is a quick update you to let you know that we will be moving into the Monroe Crossing space in the former Sears location on Wednesday, November 13th from 8:30 am until approximately noon.  If you are available to help with move in day, please register at the following link.

Move In Day 

I will also be adding other shifts for those of you that are willing to help with toy sorting that will show at this link as they open: https://www.cervistech.com/acts/console.php?console_id=0234&console_type=event

I also want to thank you for all you do for others in our community,  Thank you for volunteering with us!

Gloria Haney, CAVNC

Volunteer Services Coordinator

T 704-296-4312
M 704-622-6750

Christmas 2019 Application Process – Can You Help?

It’s time to begin thinking about Christmas and the Union County Christmas Bureau.  We will begin taking applications from families on Monday, September 30th.  The application process will take place at the Union County Human Services location.  The distribution will once again be held at Monroe Crossings as we have been able to for the last two years, but we won’t move into that space until mid-November. 

For now, we are asking for volunteers that have basic computer skills and can commit to at least 4 – 8 hours each week from September 30 through November 22.  We ask for volunteers to be able to help in 4 hour shifts (8:30-1230 or 12:30-4:30).  If you are able to help with this,  we will need for you to plan to attend one of the 2 training dates below:

Event Name:  Volunteer Application Training

Event Description:  Volunteers will be trained on the interview and intake process for the families that will be applying to receive Christmas assistance for their families.  Volunteers only need to attend one of the two trainings.

September 24, 9 – 12; or

September 25, 9-12

Event Meeting Location:  Union County Human Services, 2330 Concord Avenue, Monroe, NC 28110.

Please follow these instructions to register online for this event:

1.  Visit the H.O.P.E. Union County Christmas Bureau event registration page here.

If you have problems with that link, try copying and pasting this address in your browser:  http://cerv.is/m?0234gxOSCPN

2.  Click on the “Sign Up” button next to your preferred date.

3. Follow the on screen instructions to access the CERVIS registration system.  If this is your first time using the system, you will be prompted to create a Volunteer Profile.

4. Once you have successfully signed into the system (or created a profile, if needed) you will automatically be registered for this event and receive a confirmation E-mail.

As more volunteer opportunities become available, we will let you know.

If you have questions, please send me an email at ghaney@unioncountync.gov. I’d love to hear from you!


Gloria S. Haney, CAVNC

Volunteer Services Coordinator

Volunteer Opportunities Now Open

We have great news!  It is time to move into the Union County Christmas Bureau site located at 2115 W. Roosevelt Blvd, Suite 200 (former Sears location), in Monroe Crossings Mall.  The Christmas Bureau needs volunteers to help with the unloading of the trailer, setting up tables and preparing the sorting process on Wednesday, November 14th.

The Christmas Bureau has also opened its Monday – Friday slots for toy sorting and filling wish lists.  There will be other tasks to complete depending on the dates that you select.

You may register using this link (you may have to copy and paste into your browser):


HOPE and The Christmas Bureau look forward to having you volunteer with us this year!

Application Process – Can You Help?

The Christmas Bureau has several shifts that have quite a few openings for the application process.  Can you see if your schedule will allow you to fill some of these slots?  These are the final 6 days of the process and will need as many of you helping as possible.  Note that the last day for taking applications for Christmas Assistance is November 20th.


Also, please try to not cancel a shift at the last minute.  Last week there were several cancellations that put us down to 2 people covering a 4 hour shift which makes it difficult since the number of applicants is increasing.  We understand emergencies and sickness, but if at all possible, please try to be here if you are scheduled. 

Thank you for your time!

Volunteering Update

Please Note:  We do not have any volunteer shifts posted to our site yet because we are waiting for the space at the Monroe Crossings Mall to be vacated by the previous tenant.  Once we know when we can move in we will be able to post the volunteer opportunities.

We appreciate your support and ask that you check HOPE’s website, follow us on Twitter or Instagram (Hope4ChristmasBureau), or check our volunteer site directly using this link https://www.cervistech.com/acts/console.php?console_id=0234&console_type=event


Special Thank You to Hylaine

We want to give a special shout-out to Adam Boitnott and his team at Hylaine for the excellent technology support they provided to HOPE this fall as we prepared to start taking applications for 2018 Christmas assistance.    Thanks to their hard work and expert knowledge of Microsoft Azure, our application processing system is better than ever and we are able to serve the community more efficiently.  We are so fortunate to be working with Hylaine – even though we are a small non-profit they have given top priority to helping us address our IT challenges.  Thank you, Hylaine!

Visit Hylaine’s website at www.hylaine.com